Shipping Policy

Delivery Zones

We deliver to metropolitan France, French overseas departments and territories (DOM-TOM), and internationally. Available zones and rates are displayed at checkout.

Delivery Times

The indicated times are estimates from the confirmation of your order:

• Metropolitan France: [X to X business days]
• Europe: [X to X business days]
• International: [X to X business days]

Shipping Costs

Shipping costs are calculated based on weight, destination, and the chosen carrier. They are clearly displayed before you confirm your order.

Free shipping for purchases over [AMOUNT] € (metropolitan France).

Order Tracking

A confirmation email with a tracking number will be sent to you as soon as your order is dispatched.

Delays and Delivery Problems

In case of delay or delivery problems, please contact us at [YOUR EMAIL]. We will do our best to resolve the situation as quickly as possible.

Damaged or Lost Package

If your package arrives damaged, refuse it or make reservations with the carrier, then contact us immediately. In case of loss, we will open an investigation with the carrier.