Sales Terms and Conditions

These terms and conditions apply to all orders placed on our online store. Please read them carefully before placing an order.

Article 1 – Seller identification

[YOUR COMPANY NAME]
[FULL ADDRESS]
SIRET: [SIRET NUMBER]
Email: [YOUR EMAIL]

Article 2 – Products

The products offered for sale are those displayed on the website at the time of consultation by the buyer. Product photographs and descriptions are provided for informational purposes only.

Article 3 – Prices

Prices are indicated in euros, all taxes included (TTC). We reserve the right to modify our prices at any time, it being understood that the price listed in the catalog on the day of the order will be the only applicable one.

Article 4 – Order

Your order validation constitutes acceptance of these General Sales Conditions. Any order constitutes an offer to purchase for the products concerned. We reserve the right to cancel or refuse any order from a customer with whom there is an existing dispute.

Article 5 – Payment

Payment is made online by credit card or any other method offered during the order process. Payment is secure. The order is validated after payment confirmation.

Article 6 – Delivery

Orders are shipped to the address indicated during the order. Delivery times are indicative. In case of delay, no compensation can be claimed.

Article 7 – Right of withdrawal

In accordance with Article L221-18 of the Consumer Code, you have a period of 14 days from the receipt of your order to exercise your right of withdrawal, without having to justify reasons or pay penalties.

Article 8 – Returns and refunds

To exercise your right of withdrawal, contact us at [YOUR EMAIL] before returning the product. Return shipping costs are at the customer's expense. The refund will be made within 14 days following receipt of the returned item.

Article 9 – Warranties

All our products benefit from the legal guarantee of conformity (Articles L217-4 et seq. of the Consumer Code) and the guarantee against hidden defects (Articles 1641 et seq. of the Civil Code).

Article 10 – Disputes

In case of dispute, an amicable solution will be sought before any legal action. Failing this, French courts will have sole jurisdiction. You can also resort to mediation via the European platform: https://ec.europa.eu/consumers/odr